When select the found data and then click Recover Now, there will be a pop-up upgrade message. There is no data recovery capability in Trial Edition but you could preview the lost data after the scan. And then you could continue with more data recovery. Click Upgrade to update the program to full edition. If the size of the recovered files is more than 2 GB, there will be a pop-up upgrade message. The free edition could only recover 2GB lost data for free.
Then, please input the serial number and click Upgrade to complete the registration. Launch the program, find the menu bar, and click EaseUS Data Recovery Wizard -> Upgrade. The activation between Free and Trial edition is a little bit different. FAT 16/32 (Used by Windows, but it is also supported by Mac OS).ExFAT (Used by both Windows and Mac OS.).
This User Manual covers the detailed instructions on how to use all the features of this program. Being endowed with a straightforward interface, EaseUS focuses on providing an easy and smooth use for all the users It can help you easily recover lost data from Mac, hard drive and other storage media, etc. With the easy-to-use and user-friendly design, EaseUS Data Recovery Wizard for Mac is one of the most powerful and successful data recovery products.
Welcome to User Manual for EaseUS Data Recovery Wizard for Mac. You could send these files to and EaseUS technical team will send you a reply in no more than 24 hours once they get the reports.User Manual for EaseUS Data Recovery Wizard for Mac Re-choose Contents -> Mac OS, copy the MAC_DRW.log. Select Contents -> Mac OS -> EaseUS Data Recovery Wizard, right click on the file to choose the Show Package Contents again.Ĥ. Find EaseUS Data Recovery Wizard, right click on it and choose Show Package Contents.ģ. Or you could use the way you are familiar with to open it.Ģ. Move mouse to Desktop first, then choose Finder -> Go -> Applications. Send all sample files to EaseUS technical support team.ġ. Once it gets stuck, please follow the steps above to get another sample file.Ħ. Select EaseUS Data Recovery Wizard in the list, then click View -> Sample Process.ĥ. But you need to catch at least two samples so the development department could locate the issue much better.ģ. The Samples are very useful to analyze the issue when the program hangs up/freezes or failed to save the found files. After that, you could copy all EaseUS files to EaseUS technical support team. Unfold System Diagnostic Reports, right-click a file with the name of “ EaseUS Data Recovery Wizard” and select Reveal in Finder.Ĥ. Move mouse to Desktop first, then choose Finder -> Go -> Utilities.ģ.
The method below could help you find these files:ġ. When the program hangs up/freezes or gets crashed, the Mac OS will generate the System Diagnostic files to record the issue. How to send log files of EaseUS Data Recovery Wizard How to send Samples of EaseUS Data Recovery Wizard This article tells you how to send the report if you are experiencing one of them now.
Other issues which prevent you from using the product normally. The error report of EaseUS Data Recovery Wizard contains necessary info for investigating some terrible product issues below:ĭeveloper requires for analyzing a specific issue. EaseUS Data Recovery Wizard for Mac (7.0 and later versions)